"Our new era is marked by the multitude of people and institutions with the capacity to broadcast, each with different normative standards – and some with no concerns about accuracy even as a standard that is not always upheld – with a polarized public with little trust in any intermediary, and drawn to information that confirms preexisting biases. The result is a frayed, incoherent and polarized public sphere."
"Public broadcasters were designed to elevate the societies in which they operated: to help them be smarter, better informed, healthily pluralistic and successful. For decades they did exactly that. Their impact faded because of technological and public policy changes: we cut their funding, we deregulated their industry, and we didn't make the kind of policy interventions in the digital world that we had been making for decades in conventional radio and TV. Today, we're in a mess. Our societies are fractured and fragile, and we need to heal the rift between the people and the institutions intended to serve them. I believe that calls for a reinvestment in public institutions, including public broadcasters, and for those institutions to recenter themselves on public service."
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